Microsoft is one of the largest software developer companies. From developing to manufacturing, Microsoft provides their best to users. However, in the technical world, users face different technical issues. Most of them are temporary and easy to manage.
Many new users find it difficult to manage and look for Microsoft live person for support. It is quite obvious that not every problem is self-manageable. To bridge this, Microsoft provides different ways to connect with them. We have covered some methods below along with their steps.
If you are facing problems like Windows not working, the office is not installed, or any other software-related issues, and then this option could the right choice. With this method, you can directly interact with the person and get quick support.
When it comes to connecting with the person through messages, then live chat can meet the situation’s demand. However, it may not quick as compared to phone support. In this, if the person is available at that moment, only then you can get the reply.
Though, Microsoft lives chat support is active too. They try to provide the best solution to the users. But this method works more in case of problems related to the products. It is available 24 by 7, and you can drop a message at any hour of the day.
This option is present on the official page. You can see a message type icon on the page and click on it.
When you want to share some suggestions or make some requests, it can be possible with the email method. It might not be as quick as the phone and live chat method, but may offer you long term solutions.
It is a perfect method for those who are facing the problem quite often. The best part is that you can send them to mail any minute. The response time may vary from 1 day to 5 days. In most cases, Microsoft provides the quick assistance to know the email address you can direct the below-mentioned steps:
For more specific solutions and better results, email may vary according to the problem. If it is something technical, then you can go to the technical part and choose the email id.
There is one more method to directly interact with the live person. It is a bit different as compare to the above three mentioned ones. In this, you have to fill a form and make sure you mention the problems. Once you fill the form, all you have to send it.
Once they retrieve everything then you will get revert through the mail. In this case, you have to regularly check the mail, if you miss it, then the connection with the live person will be ended. It works quickly as compared to the email support system.
But, in this, you are restricted to ask a particular question. So ensure you read all the terms before you fill the form.
These are the four ways through which you can connect with Microsoft customer service. It is clear from the above-mentioned one that this company provides a wide range of communication methods. You can choose any one of them or according to the problem you are facing.