Comcast is one of the leading cable and email service providers that have spread their branches all over the world. It should be noted that when it comes to customer service, Comcast provides the best possible assistance to the customers that need genuine help. This article contains all the important information that you need to know when you find your Comcast account to be hacked. Not only the information regarding the steps that should be taken once your account is hacked, but also various other things are discussed in this article. You just need to keep reading the article if you are going through the same. First, you need to know how you can prevent your account from being hacked.
The only possible solution to keep your account safe is to complete the two way authentication process that would verify the identity by sharing a one time password with you every time you log into your account.
The other hack is to keep changing the password once in every 6 months. This would help you to keep your account safe and secured.
There are other methods that can help you with the process out of which one is to avoid installing the applications from insecured mediums. This is called Malware.
You can also try avoiding giving your email credentials to other people or keeping your account logged in or saving the passwords with unfamiliar devices.
Following the above mentioned methods that can prevent the issue of Comcast Email Account Hacked. Moving further in this article, you as a user need to be equipped with the knowledge of what should be done in the event of hacking of a Comcast account.
All you can do in the case of Comcast Email Account Hacked is to reset the account password and check for the activity that has been done by the anonymous activity. To reset the password of your Comcast account, you need to follow some simple steps that have been mentioned in this article.
Here is a list of some simple steps that you need to follow if you want to change the password of your Comcast account. Read ahead for the detailed description about the steps.
The first step is to log in to the official account of comcast that you are possessing.
The second one is to enter the known credentials.
When you fail to access the account, which is quite obvious in the case of a hacked comcast account, you need to tap on Forgot Password.
Now there will be two options to move forward with the recovery process. One is to do it with a recovery phone number and the second one is to do it with a recovery email ID.
You can choose any of the above mentioned methods as per your suitability.
On choosing a recovery email, you will receive the verification code on your email ID, through which you can easily access your Comcast account and check the activity.
On choosing the method of recovery via phone number, you will be receiving the verification link or code on the messaging application registered to your phone number, clicking on which you can easily get an access to page where you can reset the password of your page.
Once you reset the password successfully, you can easily check the activity and get yourself safe from all kinds of assistance.
These are the steps that you need to follow when you get your account hacked. If you still fail to retrieve your hacked account, you can take assistance from the tech support person available at the help desk of Comcast.